I know, I know, we eMail every single day (sometimes, thrice). We text one another. But, that is NOT personal contact. And, for your business and personal lives, that’s what counts. If you don’t think a personal touch is needed- think about the last time you got a note- handwritten! It touched you! This is even more important if you are a leader! Your staff/management team can feel alienated if all they see is you brusquely parading around the plant- even if there are memos from you on the bulletin board and they get eMail communiqués. Keep things personal- it really pays off. Continue reading I_REALLY_WANT_2_TELL_U_SOMETHING →