I decided that if learning form failure is a good idea, then we all can learn “oodles” from the stupidity and ineptitude of the Wall Street Journal. I share the ‘experience’ here.
Continue reading How NOT to run customer service
We’ve been counting since the Pesach (Passover) Seder. 50 days after we were freed from Egypt (Mitzrayim- a place of narrow straits), we were waiting by Mount Sinai (sorry- NOT in the “Sinai Peninsula”, more likely in Saudi Arabia, near an active volcano), to receive the 10 Commandments. Where the words were seen- yes, seen. I admit, until I saw the effects of a rocket plant explosion in Henderson, Nevada, I had no idea you really could see “sound”. Not surprising that those in attendance were totally awed…
Continue reading Shvuot- the Feast of Weeks.
During a busy time at work, I took two days off. Because I wanted to spend time with my son- my youngest- who deserves as much of my time as anyone else in this world. Who was being honored for his service to his school.
The third book of the bible, Vayikra (Leviticus), has an interesting pronouncement. This book (with its ten parshiot- weekly readings, 27 chapters in all) is concerned with priestly duties (hence Leviticus, of the Levi tribe, of which a select portion were the Kohanim- priests), sacrifices, and the laws. And, no, sacrifices are no longer effected. (They stopped with the destruction of the Great Temple.)
Continue reading What a difference a word makes…
Time management. I must have taken more than 50 courses. Given that background, one would think I’m an expert. Yeah, right.
Continue reading Time, Time, Time, is (not) on my side…
I do not consider myself an expert on K-12 education, but I have opinions. (You can find some of my thoughts on Stuart Nager’s blog.) But, I do understand undergraduate and graduate education. And, over the past 30 years, I have seen changes that scare the bejesus out of me.
Continue reading 144 to 120? Really?