Do you ever get tired hearing businesses claim that, “People are our more important assets”? I sure have. But, the key point is – it’s true! Unless you’ve seen a company that spits out widgets from a robotic factory, it’s the people that make things happen. (There are no totally robotic factories- yet. There are robot-assisted entities, but those factories still need people.) And, if the company is a service business, then it’s all people, all the time.
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